Jira | Workflow

We supported a customer's internal IT department introducing a new issue/bug tracking system, Atlassian Jira. The system got deployed for the whole company. We supported with basic installation and configuration tasks, gathered requirements for several pilot projects, specified and aligned the required workflows in collaboration with stakeholders and help configuring Jira. The system was a great success with end users: Within a few weeks more than a thousand tickets were processed in the system.