Data migration | Telecommunication | CRM | Agile Methods

We finished a data migration project of a telecommunication carrier with great success. The project was the largest migration in the history of our customer. TNG was responsible for the project management and staffed the majority of the project team. Core parts of our customer's CRM systems were consolidated whilst in daily use. We focused on technical issues such as how to provide continuous deployment for the testing systems, but also on process topics. The key questions were how our customer's employees could work successfully with the new systems introduced and which business processes had to be aligned. Although the project's complexity increased tremendously, we managed to finish the project on time and in budget. The critical success factors were the use of agile development processes and the introduction of modern test automation tools and methodologies.